This Privacy Policy explains what personal information be88 collects from players in the Philippines, how we use it, and the rights you have over your own data. Reading this page before you register helps you make an informed decision about your account.
When you register an account on be88, we collect the information you submit directly — including your full name, date of birth, email address, mobile number,and preferred currency. This information is required to create and verify your account, process transactions, and comply with Philippine regulations on player identification. We may also ask for a copy of a valid government-issued ID — such as a Philippine passport, driver's licence, or SSS card — to complete identity verification before your first withdrawal. Providing accurate information is a condition of using the platform; accounts with false or incomplete details may be suspended pending verification. All registration data is stored securely and is only accessible to authorised be88 staff with a legitimate operational need.
As you use the be88 platform, we automatically collect data about how you interact with our services — including the games you play, session duration, deposit and withdrawal history, device type, operating system, browser version, and IP address. This data helps us maintain platform security, detect unusual account activity, and improve the overall experience for Filipino players. We use session data to identify and investigate potential fraud, bonus abuse, or unauthorised access attempts. Aggregated and anonymised usage statistics may be used internally to guide product decisions, such as which game categories to expand or how to optimise the mobile experience. This type of data does not identify you personally when used in aggregate form and is never sold to third parties.
When you make a deposit or request a withdrawal, be88 collects the payment details necessary to process that transaction — such as your chosen payment method, transaction reference numbers, and the amounts involved. We do not store full card numbers or sensitive banking credentials on our servers; payment processing is handled through secure, encrypted third-party payment gateways that comply with applicable financial security standards. Transaction records are retained as required by Philippine financial regulations and our internal compliance obligations. If a transaction is flagged for review — for example, due to an unusual pattern or a chargeback request — we may request additional documentation from you to resolve the matter. All financial data is treated with the highest level of confidentiality within our systems.
be88 uses cookies and similar technologies to keep you logged in between sessions, remember your preferences, and understand how players navigate the platform. Essential cookies are required for the site to function correctly and cannot be disabled without affecting your ability to use the service. Analytical cookies help us understand which pages and features are most useful to Filipino players, allowing us to prioritise improvements. You can manage non-essential cookie preferences through your browser settings at any time, though doing so may affect certain features. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of the be88 platform.
As a player based in the Philippines, you have clear rights regarding the personal information be88 holds about you. Here is a straightforward summary of what you can request at any time.
You may request a copy of the personal data be88 holds about you at any time. We will provide this in a clear, readable format within a reasonable timeframe. Your request should be submitted through our support contact listed in the footer of this page. We may ask you to verify your identity before releasing any data to protect against unauthorised access requests. There is no fee for a standard access request made in good faith.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request a correction. Common examples include a change of address, updated contact number, or a correction to a misspelled name. You can update basic account details directly through your account settings, or contact support for changes that require manual review. Corrections to identity documents may require you to submit updated verification materials. We aim to process all correction requests promptly to keep your account records accurate.
You may request that be88 delete your personal data in certain circumstances — for example, if you close your account and there is no longer a legal or regulatory reason to retain your information. Please note that some data must be kept for a minimum period under Philippine financial and gaming regulations, even after account closure. Where erasure is not possible in full, we will explain which data must be retained and for how long. Erasure requests are reviewed individually and processed as quickly as our compliance obligations allow. Submitting an erasure request does not automatically close your account; please contact support separately if you wish to close your account as well.
You have the right to object to certain uses of your personal data, including direct marketing communications. If you no longer wish to receive promotional emails or SMS messages from be88, you can opt out at any time using the unsubscribe link in any marketing message or by contacting our support team directly. Opting out of marketing does not affect your ability to receive important account-related communications, such as transaction confirmations or security alerts. We will action all valid objection requests without delay. Your objection preferences are stored against your account and respected across all our communication channels.
Quick answers to what Filipino players most often ask about how their data is handled.
No. be88 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your information is shared only with trusted service providers who help us operate the platform — such as payment processors and identity verification partners — and only to the extent necessary for those specific functions. All third-party partners are contractually required to handle your data in accordance with applicable privacy standards. We may also disclose data where required by Philippine law or a valid regulatory request, but we will not do so beyond what is legally required. If you have concerns about how your data is shared, you are welcome to contact our support team for clarification.
After your account is closed, be88 retains certain records for the period required by Philippine gaming and financial regulations — typically a minimum of five years for transaction and identity records. This retention is necessary to comply with anti-money laundering obligations, respond to regulatory enquiries, and resolve any disputes that may arise after closure. Data that is no longer required for any legal or operational purpose is securely deleted or anonymised. You will be informed of the applicable retention period when you submit a data erasure request. If you have questions about what specific data is retained and for how long, our support team can provide a more detailed breakdown for your account.
Yes. be88 uses encrypted, secure payment gateways to process all deposits and withdrawals, and we do not store full card numbers or sensitive banking credentials on our own servers. Payment data is handled by certified third-party processors who maintain their own rigorous security standards. All data transmitted between your device and our platform is protected using industry-standard encryption. If you ever notice an unrecognised transaction on your account, you should contact our support team immediately so we can investigate and take appropriate action. Keeping your account login details private is also an important part of protecting your payment security on the platform.
You can submit any data access, correction, erasure, or objection request by contacting our support team using the email address listed in the footer of this page. Please include your registered account details and a clear description of your request so we can process it efficiently. We aim to acknowledge all privacy requests within a few business days and to resolve them as quickly as our compliance obligations allow. For general questions about how your data is used, the FAQ page covers many common topics in detail. If your concern relates to responsible gaming or account restrictions, the Responsible Gaming page is also a useful resource.
Now that you understand how we handle your data, you can register with confidence and start exploring everything the platform has to offer Filipino players across the Philippines.